Last Updated: December, 2025
At Bright Touch Cleaning Service, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our cleaning services.
- Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Home or office address
b. Non-Personal Information
- Browser type
- Device information
- Pages visited on our website
- Time spent on each page
c. Booking-Related Information
- Service type requested
- Preferred dates and times
- Special instructions or cleaning requests
- How We Use Your Information
Your information is used to:
- Book and deliver cleaning services
- Communicate with you about your appointments
- Process payments and send receipts
- Improve our website and customer experience
- Respond to inquiries, complaints, or feedback
- Send promotional offers (only if you choose to receive them)
- How We Store and Protect Your Information
We use industry-standard security measures to protect your information.
This includes:
- Secure servers
- Access control and staff confidentiality agreements
- Encrypted communication when necessary
- We never sell or rent your personal information to third parties.
- Sharing of Information
We may share your information only in the following situations:
- With staff or contractors who need it to deliver cleaning services
- With payment processors, for secure payment execution
- If required by law, such as court orders or legal investigations
We do not share your information with marketers, advertisers, or unrelated third parties.
- Cookies & Website Tracking
Our website may use cookies to:
- Improve site performance
- Remember your preferences
- Analyze site traffic and user patterns
You can disable cookies in your browser settings at any time.
- Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data (except when needed to complete a service or for legal reasons)
- Opt out of promotional messages
To exercise any of these rights, contact us through the details below.
- Data Retention
We keep your personal information only as long as needed to:
- Provide cleaning services
- Maintain business records
- Comply with legal obligations
After this period, your data is safely deleted.
- Third-Party Links
Our website may include links to third-party sites.
We are not responsible for their content or their privacy practices.
- Updates to This Privacy Policy
We may update this Privacy Policy occasionally.
All changes will be posted on this page with an updated date.
- Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Phone: +44-7459-333136
Email: bcleaning41@yahoo.com
